Stripe, Shopify Payments, and Lightspeed Payments: pricing, trade-offs, and what matters for your custom online shop.
Stripe
Pricing (Australia)
Platform fee (monthly)A$0
Domestic cards (online)1.7% + A$0.30
International cards (online)3.5% + A$0.30
ChargebacksA$15 each
RefundsFee not returned
Amex included in domestic rate. No extra fee to issue a refund.
A$75 order · fee A$1.58 · you receive A$73.42
Pros
Only option that works as a true payment gateway on your custom website
Works with your standalone online product catalog, with no duplicate listings
Lowest total cost at typical online volume
Branded checkout stays on the Fancini site
Afterpay and Klarna available (separate BNPL fees, higher than card rates)
Cons
Separate Stripe Dashboard; not embedded in Fancini admin or Lightspeed POS
Online and in-store sales reconciled manually or via accounting export
Refunds processed in the Stripe Dashboard, not at your store terminal
Further considerations
Best fit for your custom website setup
Online orders live in your Fancini admin, separate from in-store POS
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Shopify Payments
Pricing (Australia)
Platform fee (monthly)A$42
Domestic cards (online)1.75% + A$0.30
International cards (online)3.5% + A$0.30
ChargebacksA$25 each
RefundsFee not returned
Amex is 2.9% + A$0.30 (Shopify publishes a separate Amex rate). A$42/mo platform fee is additional (~A$504/yr before sales). Chargeback fee returned if you win. No extra fee to issue a refund.
A$75 order · fee A$1.61 · you receive A$73.39
Pros
Shopify handles PCI, fraud tools, and payment compliance
Familiar checkout experience for customers who shop on Shopify stores
Built-in fraud analysis when using Shopify Payments
Afterpay and Klarna via Shopify Payments (separate BNPL fees, higher than card rates)
Cons
Not a standalone gateway; customer redirected to checkout.shopify.com
A$42/mo platform fee on top of processing
Checkout leaves the Fancini domain
Further considerations
Requires a Shopify store subscription and Shopify-hosted checkout
Refunds handled in Shopify Admin, not from your Lightspeed till
You manage products in Fancini admin; we sync to Shopify for checkout
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Lightspeed Payments
Pricing (Australia)
Platform fee (monthly)Included in POS
Domestic cards (online)2.31%
International cards (online)2.31%
ChargebacksA$15 each
RefundsFee not returned
Online rate is a flat 2.31% with no per-transaction fee. Amex included. In-store card rate is 1.5% (separate from online). eCom is included in your X-Series plan at no extra cost. No extra fee to issue a refund.
A$75 order · fee A$1.73 · you receive A$73.27
Pros
You already use Lightspeed X-Series for in-store and online
Refunds for online orders from your existing POS terminal
eCom already included in your POS subscription
Afterpay on online checkout (Afterpay merchant fees apply). Klarna in-store only
Stock and orders can stay in one system across your stores and the website
Cons
2.31% online is the highest processing rate of the three
More setup on our side than Stripe; we handle the integration for you
Further considerations
Online orders and payments appear in your Lightspeed sales history
Refunds from your existing till (Sell → Sales history)
Lightspeed can be your source of truth for stock; we connect it to the website
Your plan: During our visit to your store we were able to create an API token from your Lightspeed dashboard. Lightspeed only enables that on the Plus plan (A$329/mo) or on legacy Pro/Enterprise plans, so we are assuming you are on one of those tiers.
Refund process
Lightspeed: Sell → Sales history → select order → Return items → Refund → Lightspeed Payments. Inventory and eCom status update automatically. Your Retail POS is the system of record.
Stripe: Refunds via the Stripe Dashboard. Online orders do not appear in your Lightspeed sales history.
Shopify: Refunds via Shopify Admin. Does not appear in your Lightspeed POS sales history.
Quick cost comparison
Monthly processing + platform fees at average A$75 order (domestic cards):
Monthly revenue
Stripe
Shopify
Lightspeed
A$5,000
A$106
A$148
A$116
A$10,000
A$210
A$252
A$231
A$50,000
A$1,051
A$1,093
A$1,155
A$100,000
A$2,099
A$2,141
A$2,310
Based on domestic card rates and an average A$75 order. Shopify includes a fixed A$42/mo platform fee.
Security stack (confirmed)
All three providers are PCI-compliant when used as designed. Card numbers never touch your servers. The layers below show how your site protects customers and admin access.